Sat, 30 Apr 2016 - 08:56:24 MDT 
Installation: US - Mountain Time Zone 

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Technical Support

Email: support@icshealth.com
Phone: 602-320-7136 (Primary)
Phone: 602-402-3354 (Secondary)

Boomerang News

Recent Announcements

Thu Mar 14 2013
This is the MOUNTAIN Time Zone
You are on the MOUNTAIN Time Zone Server
Fri Feb 03 2012
Boomerang Signon Center
Signon Page

Please start each new session on Boomerang at the signon page:

boomerang-signon.com

Wed Jan 06 2010
Holiday Highlighter Feature
Holiday Highlighter Feature There is a new Holiday Highlighter feature in Boomerang, designed to remind staff of a pending facility Holiday. The feature places a name tag on the day and a burgundy highlighted surround on the calendar. Since holidays are facility specific, they must be activated by the admin in order to be highlighted on Boomerang. Administrators: this function is found in: Manage Facility Information> Holidays Once you designate a holiday, in the Holiday Table, the highlighter turns on. Please call the help desk if you want a walk thru of this new feature
Wed Nov 19 2008
Expired Credential Notification
Boomerang will now send a reminder e-mail to resources when their credential are about to expire. Boomerang gives an automated 30 day notice for expiration listed in the employee's manage personell file. A valid work or personal e-mail address must be present to send the reminder.
Sat Jul 28 2007
Boomerang Administrators: Manage your Holiday Schedule better!
You can manage your holiday coverage in advance of the holiday. Be sure that your holidays are posted in your facility profile. You can post the holiday shifts, now and fill them with resources according to your facility policies. Resources will see their holiday assignments. The auto scheduler will adjust for the posted holiday shifts during the scheduling period. All admins are asked to contact Brian at Boomerang support the first time you set this up. If you would like to set you holiday schedule NOW, please call Boomerang support at 602-320-7136.

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Boomerang Features & Tips

Boomerang Features

Holiday Highlighter
Holiday Highlighter Feature There is a new ?Holiday Highlighter? feature in Boomerang, designed to remind staff of a pending facility Holiday. The feature places a name tag on the day and a burgundy highlighted surround on the calendar. Since holidays are facility specific, they must be activated by the admin in order to be highlighted on Boomerang. Administrators: this function is found in: Manage Facility Information> Holidays Once you designate a holiday, in the Holiday Table, the highlighter turns on. Please call the help desk if you want a walk thru of this new feature

Boomerang Tips

Managing Holidays in Advance
You can manage your holiday coverage in advance of the holiday. Be sure that your holidays are posted in your facility profile. You can post the holiday shifts, now and fill them with resources according to your facility policies. Resources will see their holiday assignments. The auto scheduler will adjust for the posted holiday shifts during the scheduling period. All admins are aked to contact Brian at Boomerang support the first time you set this up. If you would like to set you holiday schedule NOW, please call Boomerang support at 602-320-7136.
Boomerang DOWN TIME Procedures
Your data is backed up off site every hour, however from time to time the internet or our servers can go down unexpectedly. We recommend that facility staffers and administrators establish a procedure that requires daily PRINTING of the "Daily Staffing Reports" on a rolling 3-5 day cycle. You could also print and save the "LIST format" from the main screen For example: on the first of the month print the first, second and third of the month. If MAJOR changes are done, then a new report should be run to replace existing back up copies. Store these in a clearly marked Boomerang Paper DOWN TIME documents space and let others who need to know where these documents exist. It would be rare that Boomerang or your internet connection was down for longer than 24 hours but you should always be prepared for 48 hours of down time.

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